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This Property Management company is unprofessional. If you are an owner trying to rent your property, they will charge you for all their mistakes, they will bombard you with fees from their untrained repair team and housecleaning team, their accounting system will change overnight and create some obscure charges they will never fully explain, leaving you empty pocketed and with no recourse of action against them except for a law suit. They won't... Read more

Was this review helpful? 2 0

DO NOT RENT FROM THESE PEOPLE!! THey are not nice and VERY unprofessional From the office staff to the repair crew .If I was the owner I would gut this whole staff from the inside and out and start over !DO NOT RENT OR LET THESE PEOPLE BE IN CHARGE OF YOUR HOME TO RENT! Read more

Was this review helpful? 2 0

These people are the worst!!! I came into a beautiful home not knowing there was mold everywhere!!! When i emailed them about it they said there was nothing wrong with the house and that it was inspected. Wrong, not even a few months in - the smell started getting worse our personal belongings were harmed and our health was at steak!!! My son was sent to the emergency room several times before we realized that the house was rotten inside and... Read more

Was this review helpful? 4 1

poor maintenance i been living in my house with a leaking roof, a leaking refrigerator and a stove that barley works the bad part about it is they replaced my refrigerator a day after they gave me a 30 day notice that i had to move because the owner sold the property.... yes only 30 days and the only thing they could say was sorry...... I could see if i didn't pay my rent but this wasn't the case. they just don't care as long as they get what... Read more

Was this review helpful? 4 1

I was asked to move out after my lease was up, and they gave me 30 days to do so. I left the house in Move in Condition. When I moved in, the paint was terrible, I sent pictures and they did nothing about it. The smoke alarms were all beeping because the batteries were all dead. There were holes in the wall that were not fixed and painted over. The sprayer on the kitchen faucet wouldn't work. The fridge was filthy behind it. No one cleaned it... Read more

Was this review helpful? 3 0

Where to begin with the ironically named "Stress Free Property Management" company. 1)The day we were to move in, a new fridge and stove were to be installed. They were not, we called and they were able to bring the fridge. The guy said he would be back with a stove later. He didn't come back until the next day, after calling, and he brought a used white stove- the rest of the kitchen is black and chrome appliances. After calling and... Read more

Was this review helpful? 5 0

As a former employee of waypoint homes,i can tell you how they operate from the inside...for everyone who thinks its about the money,you are exactly correct...they have put homes out that still had mold in them,no working air conditioning,non working appliances,non working pools,etc...their philosophy is get the tenants deposit and get them to sign the lease agreement. once they have these things they have you where they want you..the home... Read more

Was this review helpful? 9 0

It all started the day we moved in. Walked in to roaches all over the floor (dead) that we were left to clean up. Was in the house about a month when the air went out. It was the middle of the summer (Florida Humidity with 4 kids) we went without air for 3 weeks before they agreed to have it replaced. My water bill is about $500 a month. They send someone to "fix it" they tear a hole in my shower wall and replace the knobs. A week after that the... Read more

Was this review helpful? 9 0

Never rent from Stress Free Property Management in 4501 Columbus Dr. Tampa, FL!!! They do not have customer service skills and care nothing about you. All they want is money and will take you for every penny they can. I rented a home managed by this company East of Tampa last year. It was nothing but problems from the start! When I arrived at the home there was a large tree down across the driveway and entire front yard. I couldn't even back the... Read more

Was this review helpful? 9 0

After my son's tragic death, I was TWO WEEKS late with March rent (tried to communicate with them), and had the April rent in hand too. BUT they didn't care not one bit about my life situation... it was late (period) and Eviction proceedings begun so THEY would not accept my payments. I had to deposit everything in the court registry. The judge released the funds and ordered me to pay the April late fee and May rent directly to them. Now they... Read more

Was this review helpful? 8 1
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